FAQs

How often should I use theBeam?

Use the device every other day with a 24-hour break between sessions. Apply one or both modes to treatment areas, limiting treatment to 30 minutes per area. Expect visible results within 4 weeks.

How does the 90-day trial work?

We believe in our power of change and offer you 90 days to experience the results yourself. If you’re not fully satisfied, you can return theBeam for a full refund. 

 

Enjoy the confidence of trying advanced, professional-grade skincare at home, with no commitment until you see visible results yourself.

 

To qualify, the product must be not excessively used, and returned with its original packaging intact.

What's the warranty?

We offer one year warranty: you are eligible for a full refund if your item proves to be faulty within six months, we also cover the return cost. 

 

Should your item prove to be faulty after six months, you are eligible for store credit or exchange only.

How does it compare to devices like NuFace or FOREO BEAR? 

theBeam goes beyond. It integrates Radio Frequency(RF), Low-level Laser, and Red Light therapy alongside microcurrent, offering a multi-dimensional approach for a truly transformative skincare experience and more visible results at a similar price point. 

How does theBeam’s LLLT compare to the LYMA Laser?

LYMA Laser features 808nm Low-Level Laser Therapy (LLLT), theBeam also utilises LLLT at 650nm for deep cell repair and rejuvenation with competitive pricing. Combined with Radio Frequency, Microcurrent, and Red Light, theBeam strengthens the benefits of LLLT, delivering comprehensive results that go beyond what a single-energy device can offer.

How does theBeam compare to Medicube or Amiro?

While those devices also offer multiple energies, our 15W Radio Frequency stands out as one of the strongest available for safe home use, penetrating 3.5mm and heating to 42°C for optimal skin tightening. Additionally, our 650nm Low-level Laser is a rare feature in this price range, providing deep cellular repair, and targeting ageing at its core.

How does theBeam compare to LED masks and wands?

Unlike LED masks or wands that typically focus on surface-level improvements, theBeam combines four advanced technologies to target all layers of the skin for optimal results. These include two types of light therapies: Red Light and Low-Level Laser Therapy (LLLT), as well as Radio Frequency (RF) and Microcurrent.

How do 3.5mm RF depth and 42°C heat transform your skin?

theBeam delivers one of the strongest levels of Radio Frequency energy safe for at-home use, with 15W 0.5-5.3 MHz RF penetrating 3.5mm into the dermis. This deep, targeted stimulation boosts collagen and elasticity, while the precise 42°C heat ensures safe, professional-grade results—all without affecting fat layers or leaving your home. 

Will theBeam reduce facial fat?

No. theBeam is precisely calibrated to avoid fat loss. Its Radio Frequency energy penetrates approximately 3.5mm—deep enough to stimulate collagen and tighten the skin, but not intense enough to affect fat layers. It heats the skin safely up to 42°C, promoting firming without compromising volume.

Does this help with pigmentation or melasma?

The Low-Level Laser targets pigmentation by breaking down pigment clusters, while Red Light enhances circulation. Together, these energies reduce discolouration. Gentler than clinical hot lasers, it delivers results over time. You’ll see clearer skin with no downtime. It won’t worsen melasma and helps boost your skin's natural healing.

Does theBeam help improve the appearance of scars?

theBeam combines four advanced energies—Red Light, Low-Level Laser, Radio Frequency, and Microcurrent—to support scar appearance improvement. 

 

Red Light and Laser help calm inflammation and speed healing. RF boosts collagen to smooth texture, while Microcurrent improves skin tone. With consistent use, scars may appear softer, flatter, and more even.

What skincare products should I use with theBeam?

Apply a water-based serum or gel to your skin or the device head to ensure optimal microcurrent energy flow and smooth gliding.

 

- Can be used over a sheet mask, though energy output may be reduced.

- Reapply if dryness or resistance occurs.

- Avoid oils or thick creams, as they can interfere with performance.

How should I clean the device after use?

theBeam is waterproof for a safer and more hygienic experience. Begin by ensuring the device is powered off. 

 

Gently and quickly rinse the surface and wipe it with a soft, damp cloth. Avoid using abrasive materials or harsh chemicals, as they can damage the device. Allow the device to dry completely before storing it in a cool, dry place.

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