We want you to love your theBeam experience. If it’s not right for you, you can return it within 90 days for a refund.
To qualify, the device must be in like-new condition: fully functional, with no visible damage or wear, and returned in its original packaging. Returns showing excessive use or damage may be rejected or subject to a depreciation fee.
*Like-new means used within the recommended treatment frequency, with all parts and packaging intact.
*Excessive use refers to overuse beyond our guidelines or any commercial use.
Depreciation fees apply only in rare cases where there are signs of misuse or damage.